AI-Generated Coca-Cola Ads Face Backlash

Coca-Cola ads from 1985 were reimagined using AI, causing complaints of “ruining Christmas.” Students can weigh in on the uses and limitations of AI in marketing. The situation raises questions of integrity, both of the “Christmas spirit” and of the company brand.

The company issued a statement to the New York Times:

“The Coca-Cola Company has celebrated a long history of capturing the magic of the holidays in content, film, events and retail activations for decades around the globe. This year, we crafted films through a collaboration of human storytellers and the power of generative A.I. . . . Coca-Cola will always remain dedicated to creating the highest level of work at the intersection of human creativity and technology,”

The head of generative AI said, “If I want to go very realistic, maybe it’s difficult, but if I want to go hyper-realistic and fantastical, A.I. is actually a much better tool.”

For their part, the ad agency emphasizes “AI, combined with human creativity.” We read about Silverside’s “team of art directors, artists, animators, and musicians” with a clear view of the team leading and AI assisting, although they acknowledge reducing the creative time from 12 to 2 months, so staff does spend less time. Critics say the drive towards efficiency is causing bad decisions and fake-looking commercials.

Students could watch this opinion video. I don’t see how one ad ruins Christmas no less “their entire brand.” An interesting class discussion could center around the differences among exaggeration, logical fallacies, and hyperbole.

The situation raises important questions about AI and nostalgia. Of note, the polar bear first appeared in a Coca-Cola print ad in 1922—and it was never a real polar bear.